Extensions calls made from mobiles use data or airtime and may incur surcharges, depending on your mobile plan. Verify all cables are firmly connected to the correct ports. (Ethernet, Phone, Power) Verify that the Broadband modem/router is turned on and functioning. : Your Vonage device cannot connect to the The error should be cleared up when the cable modem finishes powering up. See www.vonage.com/911 for details.** Certain call types excluded. check over here
Ask Your Own Networking Question Customer: replied6 years ago. We recommend you connect a maximum of five phones to a single Vonage line. If you purchased your Vonage device at a retail store, go to www.vonage.com/retail-subscribe to activate it. Home | My Manuals | Manual Index | Manual Categories | About Us | Contact Us | Privacy ERROR The requested URL could not be retrieved The following error was encountered
Note : You will not be able to make or receive calls on Phone Port 1 or Phone Port 2 during the short time the test is running. 3.Start using Vonage Try another Ethernet cable in its place. Note: You will not be able to make or receive calls on Phone Port 1 or Phone Port 2 during the short time the test is running. 3. You can only upload videos smaller than 600MB.
Thinking of switching to Vonage home phone. If you have cable service you may need to register the MAC Address with your ISP. Start at the main LCD menu and choose Help . Vonage Error Code 002 Comcast If the problem still exists when the V-Portal has finished powering up, check with your ISP to see if they're blocking VoIP calls.
To resolve the issue: 1.Plug your phone directly into green Phone Port 1. 2.Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? . Vonage Error Code 001 Simply pull the power plug out of the back of the V-Portal, wait for 30 seconds and put it back in. This will run the phone ports diagnostic test on the V-Portal to determine if the error has been corrected. Unless you’ve logged in when Parental Controls are enabled, the Parental Controls block all access to the Internet including instant messaging services, email, web browsing, etc.
Note: You will not be able to make or receive calls on Phone Port 1 or Phone Port 2 during the short time the test is running. Vonage Error Code 2 In rare cases, it may indicate that a phone handset is off-hook. I liked that I could ask additional questions and get answered in a very short turn around. Eric is very knowledgeable in the subject area.
Indicates that you have DSL service, use PPPoE but entered an invalid PPPoE User Name and/or Password when setting up PPPoE via the V-Portal Web UI. See Terms of Service for details. Vonage Error Code 004 To navigate the LCD menu: Press the and arrows to move between menu options. Vonage Error Code 003 The number transfer process takes approximately 10 business days from the time you confirm your transfer request.
Internet Connect Error [Code 002] Check if your Internet is down. http://performancepccanada.com/error-code/0x0-code-error.php After about 30 seconds, plug it back in again. So Internet connectivity was fine, it just wasn't connected to Vonage. Refer to the V-Portal Online User Guide for more detailed information. Vonage Error Code 007
Try replacing each phone, one at a time, to identify the faulty phone. Note : If the problem still exists there could be a short in your home wiring that must be fixed before you install your V-Portal. Turn your equipment back on in this order: 1. http://performancepccanada.com/error-code/code-81000306-extended-error-code.php The modem will take a few minutes to complete its start-up process.
To resolve the problem: 1.Replace the four-wire telephone cords with standard two-wire telephone cords. 2.Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? Vonage Customer Service Phone Number Unplug the existing Ethernet cable that connects your modem to your computer or router and plug into the yellow Ethernet port on the V-Portal phone adapter. Vonage expects service for phone line one to be carried on the innermost two-wire pair of the wall jack in your home and phone line two on the next two-wire pair.
Born and bred.I'm not sure I know what an ISP is. You can only upload files of type 3GP, 3GPP, MP4, MOV, AVI, MPG, MPEG, or RM. Other restrictions may apply. 1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. Vonage Message 002 Try restarting modem.
To solve this problem: 1. If you are using Static IP, make certain the IP Address continues to be valid. Many DSL service providers require that you use PPPoE . have a peek at these guys V-Portal - Plug the V-Portal’s power cord snugly back into the orange port on the back of your V-Portal.
You can only upload a photo or a video. High Voltage 1 Error [Code 011] High voltage. Note: You will not be able to make or receive calls on Phone Port 1 or Phone Port 2 during the short time the test is running. If you’ve activated both Vonage phone lines on your V-Portal, simply use a standard two-wire phone cord with each single-line phone, one for Phone Port 1 and one for Phone Port
Plug phone directly to green port 2. Pete77777 New Forum Member Joined: May 28, 2010 Posts: 1 Posted: Fri May 28, 2010 8:12 pm Post subject: Intermittent "Error Code 002" w/ V-Portal Hi,I'm also getting intermittent 002 error If your DSL service provider requires that you use PPPoE, as many do, navigate to the Basic Setup page (click Basic Setup ) and choose PPPoE as your method of connecting To resolve the problem: 1.Replace the four-wire telephone cord with a standard two-wire telephone cord. 2.Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run
If the problem still exists when the V-Portal has finished powering up, check with your ISP to see if they're blocking VoIP calls. Connect your phone cord to the green Phone 1 port on the V-Portal phone adapter. The plug on a four-wire phone cord has four copper wires in the middle of the plug. Make sure you have an internet connection and then restart you phone adapter and modem.
This telephone line cannot register to the Vonage network. Enter V-Configure.com into the address bar of a web browser and navigate to the Basic Setup page (from the Home Page click Basic Setup) and choose PPPoE as your method of Start using Vonage service when you see the Phone 2 icon displayed. If your ISP gave you a specific IP address to enter when you set up your Internet connection for the first time, you’ll have to set up “Static IP” as your
The is no consistency to when the errors show up. This will run the phone ports diagnostic test on the V-Portal to determine if the error has been corrected. I have rest, re-powered all devices appropriatley. Please try the other port.
when i download using utorrent, after a certain speed(usually aroung 1.2 mb/s) the downloads stop and i get the error code 002.i'm using vonage ,router and a cable modem.just got vonage If your computer does not have an Ethernet adapter, you can purchase an Ethernet adapter or a USB-to-Ethernet Converter to connect your computer to the V-Portal, and ultimately the Internet. If there’s a dial tone you might need to power cycle your computer or reconfigure the network connections on your computer.