jamesw1question Level Yes | No CommentReplyReportThis answer closely relates to:Canon scan error unable to scan image exceeds 100001x10001 pixelsHi i have a canon mx432 printer and i am trying to scan two documents

So, solution is: 1. scanner driver will be closed. Gareth Hardman: I have the same issue - no way of getting to settings - did you get to fix this... So check for things that might have fallen into the printer.

K. It does not contain enough information. I haven`t solved the problem either. Then close the cartridge access door and switch off your printer, then Re-start it and connect to your computer, Hold Stop/Reset button for 5 seconds and then enjoy scanning...

The solution and fix that worked me is very easy and simple, but before i discuss the fix i would like to brief the readers  on the back ground of this